Refund policy

We have a 7-day return policy. You have 14 days after receiving your product to request a return.  Customers are responsible for the shipping cost on any returned packages.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. 

To start a return, please e-mail our customer service team at support@breatheenlight.com.

 

Damages and Defects

If your order arrives damaged or broken, we are here to help! Please send an e-mail to our customer service team at support@breatheenlight.com with photos of your damaged items and your order number.

 

Refunds

Breathe Enlight does not offer refunds. Any packages returned will receive store credit to use on a future purchase.

 

Pre-Order Policy

From time to time Breathe Enlight  Apothecary  will offer items for pre-order.

Pre-Order items are purchased BEFORE PRODUCTION. Pre-Order listings are NOT ready to ship. The estimated shipping time is located in the description of each pre-order item. Please make note of each pre-order item estimated shipping time before purchasing. Special seasonal pre-orders or custom orders may take longer to ship. To avoid delay in the shipping of other pre-order sale items and ready to ship items, please place each pre-order sale in a separate order. All items placed in the same order are shipped together. The estimated production time on all Pre-Orders is 2-3 weeks from the closing date of pre-order listing - SUBJECT TO CHANGE WITHOUT NOTICE but our team will do our best to update our customers on any delays. You will receive USPS/UPS tracking via email once your pre-order items have shipped. DO NOT place a pre-order If you need an item by a designated date, we cannot guarantee the item will arrive by your designated date. Pre-orders can have production delays. When placing your pre-order you agree to these terms. Please DO NOT place a pre-order if you are not willing to wait for your item(s) to arrive.

Breathe + Enlight Apothecary does not accept any cancellations or order modifications on preorders.